Utilities

UTILITIES

Water, sewer, and gas services are provided by the Village of Forestburg. Forestburg offers a pre-authorized payment plan. Call the Village office at 780-582-3668 for more information.

Water Services

We provide potable drinking water to all residents of the Village as well as a few properties outside of the Village.  The Village currently charges $23.00 for a Monthly Infrastructure Maintenance Fee and a water usage rate of $2.10 per m3.  Water meters are read monthly by automatic readers. 

Disconnection/Reconnection Fee:
Disconnection Fee                                                                                           $100.00
Reconnection Fee                                                                                            $100.00

  1. The disconnection fee will be charged when a disconnection is requested either by the property owner or the Village for non-payment of utility charges.
  2. The reconnection fee plus any outstanding balance must be paid in full prior to the service being reconnected.
  3. Having a service disconnected does not cancel the Monthly Utility Infrastructure Maintenance Fee or the monthly Garbage Fee during the time of disconnection.

Sewer Services

The Village has a sanitary sewer system that provides service to the majority of properties located within the Village.  The current charge for sanitary sewer service is $5.50 per month (Infrastructure maintenance fee), and a usage rate of $0.55 per m3 of water.

    Natural Gas Services

    The Village also supplies natural gas to all homes and businesses within the Village.  The current residential rate for gas is based on:

                    $35.50   Monthly Service Charge +

                    $  1.70   Monthly Distribution & Capital Fund Charge +

                    Current market value for the cost of gas used (per GJ)

    The rates charged by the Village are very competitive within the market.

    Gas meters are read manually each month by public works personnel, the Village is currently installing an AMR system which will allow for monthly automatic reads of gas meters.  The Village has contracted with Phoenix Gas to provide maintenance support for our natural gas system

    A service charge of Fifty ($50.00) Dollars will be levied when the gas service is shut off at the request of the customer; or,

    1. the Chief Administration Officer as a result of non-payment of the Gas Utility Bill
    2. the gas utility operations contractor as a safety precaution.

             Prior to reinstating the natural gas service, any Consumer whose natural gas has been shut off for any reason, shall pay the following:

             a minimum service charge of Fifty ($50.00) Dollars for reinstating the natural gas; and
             the unpaid arrears balance of the outstanding Utility Bill, if applicable.

      Emergencies

      After hours emergency for water or sewer, please call 780-385-1370.

      After hours emergency for gas, please call 1-888-842-2667

      Report a Street Light Problem - http://www.atcoelectric.com/Services/StreetLight-Repair-Form

      Utility billings are sent out monthly from the Village Office.  If you would be interested in taking advantage of our pre-authorized payment plan or equalized gas plan, please call the office at 780-582-3668.

      welcome to the Village of Forestburg